We bought our rx350l today with absolute pleasure dealing with Bob, Paul, Alexander and joseph. Thank you!!
James Simmons is the reason I take my Lexus GS350 to this dealership. James is outstanding! He always takes care of my services and warranty issues, and makes sure I can quickly leave with a courtesy vehicle so I can continue my business. A great personality and so caring. It truly is a fantastic experience. Thank you James Simmons and Shottenkirk Desert Lexus!
I have to give the five star review due to James Simmons service consultant. He was able to take the time to work with me on this issue. Told him that I had an audio issue that was intermittent and they, the technicians were able to find out it was a bad amp. I was given a courtesy car and in and out of the dealership in 15 minutes. I am glad I purchased a Lexus and bought the Platinum Warranty coverage. I have only dealt with one other service consultant and felt like I was rushed out of there, James ...
They treated my daughter verygood,she bought her dream car ,a Lexus 200
I have had amazing service from Brian and Reuben. Reuben went way overboard to make sure my problem was taken care of. He was very responsive with my calls and emails a true professional. Thanks very much!!!
Routine maintenance and detailing of car. Beautiful work
New to the area so this was the first time taking my vehicle in for service to Shottenkirk Desert Lexus. Their customer service is excellent and above standard. My service consultant Kenny Stiles was amazing! I definitely recommend this dealership and will be back.
Solve the problem by every visit.
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